Frequently asked questions
Everything you need to know about using Cadrely. Can't find your answer? Contact support.
Getting started
What is Cadrely?
Cadrely is a two-sided creator marketplace. Businesses post campaigns for the content they want made, and creators apply, produce the content, and get paid — all in one place.
How does it work?
Brands post a campaign describing the deliverables and budget. Creators browse and apply. Once a brand hires a creator, the work is tracked through delivery and the payment is held in escrow until the deliverables are accepted.
Is Cadrely only for a specific industry?
No. Any business — online or in-person — can post a campaign, and creators across niches can apply. Discovery is built to work across categories.
For brands
How do I post a campaign?
Create a brand account, then head to your dashboard and post a campaign with your brief, deliverables, and budget. Creators can start applying right away.
What does it cost?
Creators join free; brands choose a monthly plan. See the current tiers and what each includes on our pricing page.
How are payments protected?
Funds are held in escrow when you hire a creator and are only released once the agreed deliverables are submitted and accepted, so neither side is exposed.
For creators
Is it free to join as a creator?
Yes. Joining and applying to campaigns is free. Cadrely takes a small commission on completed work that decreases as you complete more gigs.
How and when do I get paid?
Payouts are processed once your deliverables are accepted and the escrow releases. Connect your payout account in your dashboard to receive funds.
How is the commission calculated?
Your commission rate is based on your creator tier, which improves as you complete more gigs and maintain a strong rating. The full tier breakdown is on the pricing page.
Payments & trust
What happens if a deliverable isn't accepted?
Escrow holds the funds until deliverables meet the agreed brief. If something is off, brands and creators resolve it before release — money isn't released for work that wasn't delivered.
Can AI agents transact on Cadrely?
Yes — Cadrely is built so a delegated AI agent can do what a person can, under a capped, audited mandate. Every agent action is scoped and logged.
Still need help?
Send us a support issue or feature request and we'll get back to you by email.
Contact support